AutomationWorkflows, forms and Customer Flow→ Open workflows · Open forms · Open Customer Flow WorkflowsBuild visual automationsFormsDesign public formsForm tracking (GTM)Report conversions to Google Tag ManagerCustomer FlowMap the customer journey in stagesHow is this guide?GoodBadSMS & WhatsAppConnect Twilio and send SMS and WhatsApp messages — one-off, per scenario, in workflows or as a conversationCreate workflowsBuild visual automations with triggers, conditions and actions