Email notifications
Turn emails for service requests, tasks, proposals and stock alerts on or off individually.
If the emails about new service requests or tasks are too much, turn them off one by one. Every notification has two separate switches: one for In-app and one for Email. So you can unsubscribe from the email and still be informed in the app.
Where to find the switches
Open user settings
Open your profile menu at the bottom left of the sidebar and choose User settings.
Switch tabs
Go to the Notifications tab.
Flip the switch
The Notifications card has one row per event with the columns In-app and Email. Turn off the switch in the Email column – the change is saved immediately, there's no save button.
Events you can control
- Notify on task assignment – a task is assigned to you.
- Notify on task comments – someone comments on your task.
- Notify on proposal status change – a customer accepts or rejects a proposal.
- Notify on cost estimate decision – a customer decides on a cost estimate.
- Notify on new service registrations – a new service registration comes in.
- Notify on low stock – an item drops below its minimum stock.
- Notify on assigned tickets – a ticket is assigned to you.
Depending on your permissions, more rows may appear, such as Notify on coworker birthdays (with Birthdays → Receive notifications). If the Email column shows a dash, there's no email for that event at all, only the in-app notice – this applies to birthdays, for example.
These settings apply only to your account. Coworkers keep getting their emails until they flip the switches themselves.
System emails and customer communication are not affected: invitations, password links and proposals, invoices and dunning letters to customers are sent regardless of these switches.
Push instead of email
If you want to stay informed quickly without getting emails, enable the Push notifications card above the notification table on the same tab with Grant permission and turn off the email column. Push applies per device and browser.
Related topics
- Personal settings — profile, language, theme and calendar subscription.
- Service registrations — where the requests that trigger these emails come from.
- Tasks & Kanban — tasks, assignments and comments.
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